Frequently Asked Questions

Playa Hermosa is about an 80-minute drive south of Juan Santamaría International Airport via Route 27. It is the most practical option if you arrive on an international flight. See directions.

From San José, take Route 27, a modern toll road that runs from the Central Valley down to the Pacific coast. The drive between San José and Playa Hermosa takes under two hours. See directions.

Take the Pan-American Highway (Route 1) south towards the Port of Caldera and continue on Route 23, which becomes Route 27. Then look for the turnoff to Jacó on Route 34 (Coastal Highway); past Jacó and around the headland, the entrance to Playa Hermosa is on your right. See directions.

The Jacó-Hermosa area has no regional airport. An alternative is to fly into Quepos Airport with Sansa or Costa Rica Green Airways, which have daily flights; it is about a 50-minute drive south of Playa Hermosa. See directions.

The hotel has 27 rooms: Standard (Queen + Twin, 2 Queens or King), Standard Plus with balcony (Queen + Twin, Queen or King), 2 Deluxe Ocean Front rooms with balcony and beach views, and equipped Superior one- and two-bedroom rooms. See rooms.

All rooms have air conditioning, a flat-screen TV, a safe and WiFi. Standard Plus and Deluxe Ocean Front rooms add a private balcony, and Superior rooms have a private terrace with ocean, garden or pool views. See rooms.

Yes. The equipped Superior Rooms have a kitchenette with a microwave, stove and refrigerator, plus a living area with a sofa bed. They are ideal if you prefer to prepare your own meals. See Superior rooms.

Standard, Standard Plus and Deluxe rooms do not have a mini fridge, since food and beverage services are close by. If you need to keep medication cool, the hotel provides a cooler with fresh ice daily at no extra cost. Superior rooms do have a refrigerator. See rooms.

The Standard Plus Queen & Twin room comfortably sleeps up to 3 people. For larger families or groups, the 2-bedroom Superior room (1 King, 1 Queen, 1 Twin and a sofa bed) can connect to a one-bedroom Superior room. See rooms.

Yes. One of the Standard rooms, located in the building facing reception and a few steps from the pool, restaurant and beach, is specially designed for guests with disabilities. See rooms.

Yes. Rates include a daily à la carte breakfast, served at the open-air beachfront restaurant. See the restaurant.

The open-air restaurant and bar overlooks Playa Hermosa and serves breakfast, lunch and dinner with contemporary Costa Rican menus, international and seafood influences, made with local produce. There is also a poolside snack bar and tropically inspired cocktails. See menus.

Check-in time is 2:00 p.m. and check-out time is 12:00 p.m. See policies.

Yes, the hotel is dog friendly: one dog per room, up to 9 kg (20 lb), for USD 10 + tax per night. A maximum of two dogs are allowed on the property at the same time, and they must be requested by calling the hotel. See dog policy.

Children 0 to 5 years old stay free. Children 6 to 11 years old pay USD 20 plus tax. Rates are in US dollars, per room per night, and are subject to change without notice. See policies.

It depends on the season. In special season, 50% is paid at booking and the other 50% 90 days before arrival. In high season, full payment is due 30 days before arrival, and in low season, 15 days before. See booking policies.

Yes. A minimum stay of 6 nights is required from December 26 to January 3, and 4 nights during Holy Week. See policies.

The hotel offers 2-hour surf lessons in Playa Hermosa (surfboard provided), a canopy tour with 14 cables over the rainforest and horseback rides along the Pacific coast suitable for beginners. Playa Hermosa is a World Surfing Reserve, with waves best suited to intermediate and advanced surfers. See activities.

You can book online with the Book Now button on the website, call +506 4000 0725 or +506 2643 7171, or email [email protected]. You can also use the live chat on the contact page. Go to contact.